TERMS AND CONDITIONS

TERMS AND CONDITIONS
Please review carefully the following Terms and Conditions before making a reservation with us. On making a reservation it means that you have understood, agreed and accepted the Terms and Conditions.
Bookings
• Rates are quoted in Euros, per room, per night and include all applicable charges.
• Rates quoted do not include any discounts.
All benefits (i.e. offers, discounts) will be offered and calculated on settlement of account with the Hotel, unless specified otherwise in the terms of any special offer given.
• Check-in Time is 14:00 hrs. – Check-out Time is 12:00 hrs noon.
– Kindly note that a 00% deposit is required so that the reservation will be secured in our systems.
– The balance of the accommodation can be paid upon Hotel check in.
The Hotel reserves the right to change the room rates at any time. At certain periods the Hotel may need to increase or reduce the rates (i.e. due to a special offer). In such a case all already made reservations are guaranteed with the rates they were made. Guests who have already processed their reservation will not be charged extra (in case rates become higher) or compensated and refunded any difference (in case rates become lower). Cancellation of the original booking and replacing it with a new one will only be accepted with the rates of the original booking, i.e. the new increased or reduced rates will not apply. Our high technology systems can identify these cases and will act accordingly!
Reservations are personal and not transferable. No name changes on Reservations can be accepted either before or on arrival. If this happens, the Hotel reserves the right to refuse the offer of accommodation.
Cancellation
Should it prove necessary to alter your travel plans, please note that:

  1. A cancellation fee is not applied if the reservation is cancelled more than 72 Hours prior to the expected arrival.
  2. Cancellation of reservation within 72 hours of arrival will result in an additional 30% of your total accommodation cost being charged as a cancellation fee.
  3. Cancellation after the check-in date or no-show, will result in the full amount being charged as a cancellation fee.
    TEMPORARY CORONAVIRUS CANCELLATION POLICY:
    As we are passionate about making your experience with us relaxing from beginning to end, we created a special cancellation policy.
    Therefore, guests who will not be able visit for the below reasons, will receive a voucher from the hotel, equal to the amount of their cancelation fee, valid to use within 2021 or 2022 season.
    In case of a sudden travel restriction from your country or in our country
    In case there is movement restriction in our country or area
    *Cancellation must be made at least four (4) days prior to the scheduled arrival
    *For reservations made through third parties, guests will have to abide by their policies.
    Payment
    Kindly note, payments made through our website will show on your statement as Forest Park Hotel
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